1-World Festival of Foreign Films
"Bringing you a world-wide selection of foreign films on video and DVD."
FILM CATALOG        NEW RELEASES        POST-A-REVIEW        FILM FESTIVALS        DOCUMENTARIES        BIOGRAPHIES        ABOUT 1-WORLD        SEARCH        CONTACT US        LINKS        HOME

SHIPPING / RETURN / PRIVACY INFORMATION

SHIPPING:

Most orders ship within five to seven business days. Backordered items may take four to six weeks to ship.

Shipping to USA:
UPS Ground, $7.95 for one item, $1.00 more for each additional item.
Shipping to Canada:
USPS Air Mail, $7.95 for one item, $1.00 more for each additional item.

International Orders:
USPS Air Mail, $14.95 flat rate. 1-World Festival of Foreign Films is not responsible for any duties or custom fees that may be assessed.

For shipping and/or return information for globes and maps, click here.     

RETURNS:

Foreign films vary in quality. 1-World Festival of Foreign Films does not guarantee the quality of a particular print. The films we sell come direct to us from the distributors and are never copied or altered in any way. Should you change your mind, we can arrange a return or exchange for any order. Films must be returned in original sealed packaging without evidence of use and in new condition. We must be notified within 14 days from ship date to arrange a return.
All returns require a return authorization number. Please e-mail us for a return authorization number.
Refunds will be applied only to the original customer's account used for the original purchase. 1-World Festival of Foreign Films is not responsible for return shipping costs.
1-World Festival of Foreign Films carries only VHS cassettes that are in NTSC North American format and DVDs that are Region 1, North American format. We do not accept returns of tapes or DVDs that are found to be incompatible with your VCR or DVD system.

DAMAGED SHIPMENT:

In the event that your shipment arrives with damage due to shipping, you must contact the shipping company or 1-World customer service within 14 days of delivery. 1-World Festival of Foreign Films does not guarantee the quality of a particular print. The films we sell come direct to us from the distributors and are never copied or altered in any way.

CANCELLATION POLICY:

Please e-mail us to arrange a cancellation. While we will attempt to halt the processing of your order, orders that have already shipped cannot be cancelled. Custom orders cannot be cancelled.

PRIVACY POLICY:

It is the policy of 1-World, LLC to keep all collected information about customers and visitors confidential.  We will never sell or share information about individuals with anyone.  When posting guest comments and reviews, we will only publish e-mail addresses of individuals who request that they be included in the posting.  Individuals who post to one of the film forums may choose to post anonymously.

SECURITY:

1-World, LLC uses AuthorizeNet, the world's largest internet credit card authorization service.  Our secure server uses state-of-the-art encryption technology (the same technology that is used by the U.S. military) to ensure secure online transactions.  If you have a general objection to submitting orders online, use our mail-in order form.